Tag Archives: HSPA

Poor Customer Service Sabotages Newspaper Notice

When the Air Quality Division of the Indiana Department of Environmental Management (IDEM) announced a proposal last year to move all of its public notice advertising from newspapers to its own website, its motivation for doing so was clear: Bureaucratic efficiency.

“(IDEM’s) proposal never even bothers to claim e-notice will reach more Indiana citizens,” PNRC noted in the comments we filed opposing the plan. “It focuses instead on cost, convenience and expedience. Those are all worthy goals. Unfortunately, none are the primary purpose of public notice laws.”

PNRC Files Comments Opposing Indiana Agency Proposal

The Public Notice Resource Center filed comments early last month urging the Indiana Department of Environmental Management (IDEM) to reconsider its recent proposal to eliminate the newspaper notice requirement for certain permits issued under the Clean Air Act (CAA). IDEM’s proposal cited last year’s decision by the EPA to discontinue mandatory newspaper notice for such permits at the federal level. That new rule opened the door for EPA state affiliates like IDEM to follow suit.

PNRC argued that Indiana newspapers and their websites are far more effective at providing official notice than IDEM’s website. It also cautioned that highly publicized controversies at state environmental agencies in Michigan and Arkansas demonstrate that few citizens ever see notices posted on government websites.